Avidroff, Inc. is a Philippine corporation registered with the Securities and Exchange Commission (SEC) primarily for the purpose of establishing strategic business partnerships through our Contact Center and Business Process Outsourcing services.
Established in 2005, Avidroff provides world-class solutions specifically designed for Small and Medium-sized businesses in the USA, Canada, Australia and the UK. We invest heavily in people and technology and employ qualified and dedicated contact center agents to provide you with best-in-class services tailor-fit to your needs.
Outbound Services - is one in which call center agents make calls to the customers to offer products or services in behalf of the business or client.
Inbound Services - is a type of call center support service in which call center agents receive inbound calls from customers; from handling client concerns, requests and other business processes.
Also known as Data Process Outsourcing, non-voice services gives focus on business processing needs that mainly focuses on the agent’s writing and typing skills.